WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
Home → FAQ

Frequently asked questions about Posido

What does not count towards bonus wagering?

Certain game categories contribute differently towards bonus wagering requirements. Tischspiele and Live Casino games only count 10% towards the wagering, meaning that for every 1 EUR wagered on these games, only 0.10 EUR counts. This significantly extends the time required to clear the bonus compared to games with a higher contribution.
For instance, wagering 100 EUR on Tischspiele would only reduce the wagering requirement by 10 EUR. This contrasts with Slots, which contribute 100% towards wagering. Players aiming to fulfil the wagering quickly should focus their gameplay on Slot titles available at the casino.
Therefore, to effectively meet the turnover requirements, it is advisable to prioritize playing Slots, which count fully towards the 300% welcome bonus up to 2,000 EUR plus 100 free spins. Games like Esqueleto Explosivo 2 from Thunderkick, with a 96.13% RTP, are a prime example of slots that contribute 100%.
Headset of a support agent on a dark desk
Support and contact methods at Posido

Why does the American wheel have 38 sectors?

The specific layout of the American wheel, featuring 38 sectors, is a characteristic that directly impacts the house edge. This design includes numbers 1 through 36, plus a single zero (0) and a double zero (00). This dual-zero configuration increases the number of possible outcomes for each spin.
The presence of both the single and double zero sectors on the American wheel results in a higher house edge compared to its European counterpart. This means that, theoretically, the casino retains a larger percentage of wagers over the long term. For example, bets placed on single numbers have a lower probability of winning.
This difference in sector count, with the American wheel having 38 sectors against the European wheel's 37, creates a less favourable payout structure for players. The extra sector, the double zero, is specifically designed to favour the casino's overall profitability. However, the contribution of Tischspiele towards bonus wagering is only 10%.

When is Blackjack 3:2 worth it over 6:5?

The payout ratio for a natural Blackjack hand significantly influences the overall house edge of the game. A payout of 3:2 means that for every 2 EUR wagered, a player receives 3 EUR back, including their stake. This offers a more favourable return to the player compared to other ratios.
Conversely, a 6:5 payout for Blackjack awards 6 EUR for every 5 EUR bet. This translates to a lower return for the player and consequently a higher house edge. For example, a 5 EUR bet at 6:5 yields 11 EUR total return (6 EUR profit + 5 EUR stake), while at 3:2 it yields 12.50 EUR total return (7.50 EUR profit + 5 EUR stake).
Therefore, a Blackjack payout of 3:2 is demonstrably more advantageous for the player than a 6:5 payout, as it reduces the house edge and increases potential winnings. Players should seek out Blackjack tables offering the 3:2 ratio. Tischspiele, however, only contribute 10% towards bonus wagering.

Can I withdraw bonus funds before wager x35?

Bonus funds are subject to wagering requirements that must be met before they can be withdrawn. The bonus terms state a wagering requirement of x35 to x45, meaning the bonus amount must be played through a specified number of times. For instance, a 100 EUR bonus with x35 wagering requires 3,500 EUR in total bets.
Players cannot withdraw bonus funds or any winnings derived from them until the wagering requirement is fully satisfied within the 30-day timeframe. Attempting to request a withdrawal before meeting these conditions will likely result in the forfeiture of the bonus and any associated winnings. This is a standard practice across most online casinos.
The minimum deposit required to activate offers, such as the 300% welcome bonus up to 2,000 EUR plus 100 free spins, is 10 EUR, but this does not bypass the wagering rules. The maximum bet allowed while the bonus is active is 5 EUR. Exceeding this limit can also lead to bonus cancellation.

Which payment method pays out within 24 hours?

For players seeking rapid access to their winnings, certain payment methods offer significantly faster withdrawal times. Bitcoin (BTC) and other cryptocurrencies are designed for swift transactions, with processing times typically ranging from instant to a maximum of 24 hours. This makes them a preferred choice for speed.
Other methods, like Bank Transfer, have considerably longer processing periods for payouts. While deposits can be quick, withdrawals via bank transfer usually take between 3 to 5 business days to complete. This is due to the inherent processes involved in traditional banking systems.
Therefore, to receive payouts within 24 hours, using Bitcoin (BTC) or other supported cryptocurrency options is recommended. These methods facilitate withdrawals from 20 EUR up to 10,000 EUR with no fees, apart from standard network charges. This allows for efficient management of funds.
Quick answers to common questions
QuestionShort Answer
What welcome bonus is available?300% welcome bonus up to €2,000 plus 100 free spins
What is the minimum deposit?from EUR 10, depending on the method
How long does a withdrawal take?e-wallets and crypto usually same day, cards 1-3 business days
Is there a mobile app?yes, for Android and iOS plus a mobile web version
Can games be tested for free?yes, most slots run in demo mode without a deposit
How do I reach support?live chat and email, around the clock
Which currencies are accepted?EUR and other common currencies

Why does Android warn about APK installation?

Android devices may display a warning when installing an APK file from sources other than the Google Play Store. This is a standard security measure to alert users about potential risks associated with apps not verified by Google. The Posido app, for instance, is available for Android devices running version 8.0 or higher, requiring approximately 45 MB of storage.
This warning is not specific to Posido but applies to any application downloaded and installed outside of the official app marketplace. Users are advised to proceed with caution and only install APKs from trusted sources. The application requires at least 2 GB of RAM to ensure smooth operation on your device.
To mitigate risks, it is recommended to enable app verification in your Android settings, which can help identify potentially harmful apps before installation. The iOS version of the app is compatible with iOS 13 and later, needing around 60 MB of space.

How do I deposit with CashtoCode without a bank account?

CashtoCode allows for deposits without requiring a bank account, making it accessible for a wider range of players. This method functions by purchasing a voucher at a physical retail location, which can then be used to fund your casino account. The minimum deposit amount for most methods at Posido starts at 10 EUR.
Once you have your CashtoCode voucher, you simply select this payment option on the casino's deposit page and enter the voucher code. This process ensures that your personal banking details are not shared directly with the casino. Deposits made via cryptocurrencies like Litecoin (LTC) or Binance Pay are instant.
This method is particularly useful for players who prefer to maintain privacy or do not have traditional banking facilities readily available. The minimum deposit for cryptocurrency transactions is 20 EUR, with limits ranging up to 10,000 EUR and no fees charged by the casino.

How do Corner 8:1 and Dozen 2:1 differ?

The question refers to betting strategies in games like roulette, where 'Corner 8:1' likely indicates a corner bet on numbers that form a corner, potentially paying 8 to 1, though specific game rules would define this. Roulette bets can offer varied payouts based on the number of outcomes covered. The game 'Mental' by Nolimit City has a high volatility and a max win of x66,666.
'Dozen 2:1' would typically refer to a bet on one of the three dozens (1-12, 13-24, 25-36), which usually pays 2 to 1. This bet covers 12 numbers, offering a higher probability of winning but a lower payout compared to single-number bets. The RTP for 'Mental' is 96.08%.
The difference lies in the risk and reward profile: a corner bet typically covers fewer numbers and thus has a higher payout ratio, while a dozen bet covers more numbers, offering a more frequent but smaller win. This distinction is crucial for players managing their bankroll and strategy. The game features 5 reels with a 3-2-3-2-3 row configuration.

What to consider for a 10 instead of 20 EUR minimum deposit?

A lower minimum deposit, such as 10 EUR instead of 20 EUR, significantly lowers the barrier to entry for new players. This allows for smaller initial commitments, enabling players to test a casino's offerings without a substantial financial outlay. At Posido, the welcome bonus is 300% up to 2,000 EUR plus 100 free spins.
When opting for a 10 EUR minimum deposit, it is important to note that bonus eligibility might be affected, though in this case, the bonus terms appear to accommodate it. The wagering requirement for the bonus is between x35 and x45, with a 30-day expiry period. The maximum bet while the bonus is active is 5 EUR.
Players should also consider how this smaller deposit impacts their potential playing time and strategy, as it may allow for fewer spins or bets. However, for casual players or those wanting to explore without risk, a 10 EUR minimum deposit, as potentially offered by some payment methods, can be advantageous. The minimum deposit for most methods is 10 EUR.

Is Blackjack insurance mathematically worthwhile?

Blackjack insurance is a side bet offered when the dealer's face-up card is an Ace, where players can bet half their original wager that the dealer has Blackjack. Mathematically, insurance is generally considered a poor bet as it carries a higher house edge than the main game. The game contribution for Slots is 100%, while Tischspiele and Live games contribute 10%.
The odds of the dealer having Blackjack when showing an Ace are approximately 33%, meaning the payout of 2:1 for insurance does not compensate for the risk over the long run. This makes it a negative expectation bet for the player. The bonus wagering requirement is x35-x45 and must be met within 30 days.
While some players might take insurance for psychological comfort or as part of a specific betting system, from a purely statistical standpoint, it is advisable to avoid it. The main objective in Blackjack should remain focused on achieving favorable hands against the dealer's upcard.

Why is an account blocked under 18 years old?

Online casinos require players to be at least 18 years old to comply with legal gambling regulations. This age restriction is a standard procedure across the industry to prevent underage gambling. Failure to meet this age requirement can lead to account suspension and forfeiture of winnings.
Posido's terms and conditions specify that all users must be of legal gambling age in their jurisdiction. This is a critical component of their licensing obligations, ensuring adherence to responsible gaming practices. The casino verifies this through its Know Your Customer (KYC) process.
The KYC process involves submitting identification documents like an ID and proof of address, which must be no older than 3 months. This verification typically takes between 24 to 48 hours and is essential for ensuring account security and compliance, particularly for players under the age of 18.

Which studios use 6x5 reels instead of 5x3?

While specific studio reel configurations are not detailed, game mechanics can vary significantly. Some slot games, like Buffalo Rising Megaways developed by Blueprint Gaming, utilize a dynamic reel system. This particular game features 6 reels and offers up to 117,649 ways to win, deviating from the traditional 5x3 setup.
The Buffalo Rising Megaways slot, for instance, employs the Megaways mechanic, which allows the number of symbols on each reel to change with every spin. This results in a constantly shifting number of potential paylines, creating a more engaging and unpredictable gaming experience for players seeking variety beyond standard layouts.
The RTP for Buffalo Rising Megaways stands at 96.50%, with a mid-high volatility rating. This means that while wins might not be as frequent as in lower volatility games, the potential payouts can be substantial, offering a maximum win potential of up to x10000 the bet amount.

Is a win after a 6 EUR bet voided?

The terms related to bet amounts and potential win voidance are crucial for understanding bonus play. While a 6 EUR bet itself is not inherently problematic, certain conditions can affect payouts. For example, the maximum bet allowed while a bonus is active is capped at 5 EUR.
If a player places a bet exceeding the 5 EUR maximum stake limit while the bonus is active, any winnings derived from that bet could be deemed void. This limit is a standard condition to prevent players from wagering excessively during the bonus period. Therefore, a 6 EUR bet would fall outside this stipulation.
The wagering requirement for the welcome bonus is x35 to x45, with a 30-day deadline for completion. This means the bonus amount must be wagered the specified number of times before any winnings can be withdrawn. Meeting these terms is essential for a successful withdrawal of bonus-related funds.

Why does an open KYC check delay withdrawal?

An open Know Your Customer (KYC) check can indeed delay withdrawal processing times as the casino verifies player identity and account details. This process is a standard security measure implemented by licensed online casinos to prevent fraud and money laundering, ensuring compliance with regulatory requirements.
The KYC procedure at Posido requires players to submit an official ID and a recent proof of address, dated no more than 3 months prior. This documentation is meticulously reviewed by the casino's security team to confirm the player's identity and the legitimacy of their account. This verification is typically completed within 24 to 48 hours.
Once the KYC verification is successfully completed, withdrawal requests can be processed without further delay. For instance, Neteller and other e-wallets typically offer instant deposits and withdrawals within 0 to 24 hours, with minimum withdrawal amounts starting from 10 EUR, assuming all account verifications are finalized.

How many bets are needed for x45 in table games?

The wagering requirements for bonuses at Posido vary depending on the game type played. For slots, the contribution towards wagering is 100%, meaning every bet placed on slots counts fully towards meeting the requirement. This is a common practice to incentivize slot play.
However, table games and live casino games contribute only 10% towards the wagering requirements. This means that for every 1 EUR bet placed on table games, only 0.10 EUR counts towards the x45 requirement. This significantly increases the number of bets needed to complete the wagering.
To illustrate, if a player has a bonus amount requiring x45 wagering and aims to clear it through table games, the effective wagering requirement becomes x450. For example, a 100 EUR bonus with x45 wagering would normally require 4,500 EUR in bets. In table games, this would translate to approximately 45,000 EUR in total bets placed.

Contact


Live - online chat

Banking

Mastercard visa pay system logo
Binance pay system logo
Mifinity pay system logo
Neosurf pay system logo
Cashlib pay system logo
paysafecard pay system logo
Bitcoin pay system logo
Dogecoin pay system logo
Voucher pay system logo
Utorg NTLR pay system logo
usdt tether pay system logo
litecoin pay system logo

Providers

Betsoft provider logo
Evolution Gaming provider logo
Apple pay system logo
Hacksaw gaming provider logo
Mancala Gaming provider logo
Netent provider logo
quickspin provider logo
fugaso provider logo
Smartsoft gaming provider logo
wazdan provider logo
Spribe provider logo
Spinomenal provider logo
Posido Casino 2026